Reaction to The Soul of Communication

After reading the article, I have a deeper understanding as to why communication and critical thinking are so essential and how it would it impact my role as a leader in the workplace in the future.

Before we start to communicate, we must think of what we want to communicate out. When we communicate, we cannot just say whatever thoughts that come to mind but rather we need to gather our thoughts and decide what are logical, essential and how to say it in a clear, concise yet polite manner. This not only helps prevent any misunderstandings which might cause not only delays in a project but also monetary loss. It also gives the impression of being empathetic, which in turn helps to make the audience more receptive on what you have to say.

Communication always has to be a two-way street in order to have an efficient workplace. Sure, I may be the leader but what drives the workplace is the people in the back. A leader can only do so much without the support of the staff. Therefore, as a leader, I need to be receptive to what my staff has to say as well.